Career Opportunities

Technical Support

Technical Support Technician

Civil engineering/Surveying • HDS/Scan • CAD
JOB DESCRIPTION
  • Provide technical assistance and quality support to users surrounding our products and software, both orally and in writing;
  • Analyze, diagnose, resolve anomalies, answer questions and provide general customer support;
  • Participate in certain systems installations and maintenance at our customers;
    Perform training and demonstrations of our devices at customers;
    Calibrate measuring devices;
  • Clearly document interventions and develop reference tools;
    Perform software installations and program updates;
    Advise branch customers;
  • Be part of the 24H support team (on rotation);
    Maintain a high level of knowledge;
  • Participate in all technical projects approved by management.
REQUIRED QUALITIES
  • Training and relevant experience in civil engineering, surveying or technical assistance;
  • Excellent customer approach;
  • General knowledge of civil engineering or surveying;
  • Excellent verbal and written communication;
  • Interest and curiosity for technology;
  • Ability to learn the technical and functional operation of our products;
  • Valid driver’s license and flexibility for schedules;
  • Availability and demonstrated ability to work in a team;
  • Intermediate English required.

Technical Project Manager

Civil engineering/Surveying • HDS/Scan • CAD
JOB DESCRIPTION
  • Maintain a high level of technical knowledge for all products distributed by ABTECH;
  • Get involved in technical training for new employees;
  • Take charge of various technical development projects for the company;
  • Take charge of the various requests to be made to manufacturers for improvements or problem corrections;
  • Take charge of the creation and maintenance of different training courses;
  • Act as a coach with the technical support team;
  • Provide technical assistance and quality support to users surrounding our products and software, both orally and in writing;
  • Analyze, diagnose, resolve anomalies, answer questions and provide general customer support;
  • Participate in certain system installations and maintenance at our customers;
  • Perform training and demonstrations of our devices at customers;
  • Calibrate measuring devices;
  • Clearly document interventions and develop reference tools;
  • Perform software installations and program updates;
  • Advise branch customers;
  • Be part of the 24H support team (on rotation).
REQUIRED QUALITIES
  • Training and relevant experience in civil engineering, surveying or technical assistance;
  • Excellent customer approach;
  • General knowledge of civil engineering or surveying;
  • Excellent verbal and written communication;
  • Interest and curiosity for technology;
  • Ability to learn the technical and functional operation of our products;
  • Valid driver’s license and flexibility for schedules;
  • Availability and demonstrated ability to work in a team;
  • Intermediate English required.

Repair

Repair Center Technician

JOB DESCRIPTION
  • Carry out diagnostic and problem-solving operations by following the procedures in place;
  • Make estimates and obtain approvals from customers before continuing the process;
  • Find the required replacement parts and have them ordered;
  • Repair equipment;
  • Perform testing and performance evaluation before returning to the client;
  • Configure and upgrade (calibrate) equipment;
  • Perform software installations and program updates;
  • Clearly document the interventions;
  • If necessary, perform training and demonstrations of our devices to customers;
  • If necessary, provide telephone technical assistance on the instruments;
  • Complete the work orders by entering the related costs;
  • If necessary, participate in the cleaning of the devices and the packing of the devices to be returned.
REQUIRED QUALITIES
  • DEP in electromechanics (an asset);
  • Computer/mechanical/electronic skills and interests;
  • Ease of learning new technologies;
  • Interest and ability to learn the technical and functional operation of products;
  • Knowledge of the field of construction or surveying (an asset);
  • Interpersonal and communication skills and demonstrated ability to work in a team;
  • Ability to manage priorities and work with sometimes tight deadlines;
  • Results and customer service oriented;
  • Availability, good adaptability, proactivity, curiosity, autonomy and meticulousness.

Installation/Site Technician

JOB DESCRIPTION
  • Participate in the installation and maintenance of guidance systems on customers’ heavy machinery;
  • Carry out technical training;
  • Provide technical assistance and quality support to users surrounding our products and software, both orally and in writing;
  • Analyze, diagnose, resolve anomalies, answer questions and provide general customer support;
  • Calibrate measuring devices;
  • Clearly document the interventions;
  • Perform software installations and program updates.
REQUIRED QUALITIES
  • Training and relevant experience in installation on construction sites (mechanical, electromechanical, or other);
  • Excellent verbal and written communication in English and French (English an asset);
  • Excellent customer approach;
  • Knowledge and skills in computers, electronics and surveying (an asset);
  • Skills and interests in learning the technical and functional operation of products;
  • Valid driver’s license and flexibility for schedules and trips to the construction site;
  • Availability and demonstrated ability to work in a team.

Representation

External Representative

Surveying • Construction • HDS/Scan • Software solutions • Drone • Detection • GIS • Hydraulic attachments
JOB DESCRIPTION
  • Research, identify and target potential customers (review of the current list of customers and development of a new prospect list);
  • Contact and visit current and future customers, analyze their needs, promote the products and services offered by the company and recommend the appropriate products;
  • Perform technical demonstrations of our instruments and training for customers;
  • Provide after-sales service and maintain strong customer relationships;
  • Effectively process customer requests and perform the required administrative follow-ups;
  • Provide the necessary technical assistance (telephone/in the field) to customers;
  • Participate in the marketing strategy to be used to reach the targeted clientele;
  • Actively participate in business development and maintenance activities (sales shows, networking opportunities, etc.);
  • Participate in all technical and development projects approved by management.
REQUIRED QUALITIES
  • Experience in sales or representation and relevant training in sales/marketing or in the field of construction;
  • Recognized ability to develop new clientele;
  • Experience in the entire territory to be covered;
  • Strong skills in interpersonal relations and communication;
  • Excellent sense of organization, analysis, adaptation and problem solving;
  • Recognized capacity in negotiation and demonstrated ability to work in a team;
  • Availability, curiosity and interest in learning; creativity, autonomy and leadership;
  • Holding a valid driver’s license and flexibility for schedules and frequent trips;
  • Intermediate English required.

Administration

Accountant Technician

JOB DESCRIPTION
  • Manage the administrative process related to rentals (registrations, follow-ups, invoicing, returns, revenue compilation, etc.);
  • Verify, approve and account for expense reports;
  • Perform tasks related to accounts payable (registration of invoices, verification of account statements, planning and preparation of payments, etc.);
  • Analyze sales profit and produce weekly sales reports;
  • Participate in month-end accounting activities (petty cash count, bank reconciliations, fixed assets, etc.);
  • Prepare deposits;
  • Compile data, produce various requested reports and assist the administration team in all other related tasks.
REQUIRED QUALITIES
  • DEP or DEC in accounting or the equivalent;
  • 1 to 3 years of experience in a similar position;
  • Excellent knowledge of Excel and ease of learning an accounting system;
  • Interpersonal and communication skills;
  • Excellent sense of organization, time and priority management, analysis and problem solving;
  • Availability, good adaptability, proactivity, resourcefulness, autonomy and attention to detail;
  • Intermediate English (an asset).

Administrative Assistant

JOB DESCRIPTION
  • Manage the administrative process related to rentals (registrations, follow-ups, invoicing, returns, revenue compilation, etc.);
  • Make replacements at the reception/reception of customers on the phone;
  • Perform various accounts receivable tasks (invoicing and collection);
  • Participate in the administrative processing of intercompany transactions;
  • Prepare deposits;
  • If necessary, follow up on uninvoiced orders and unreceived purchases;
  • If necessary, send statements of accounts and invoices;
  • Help as needed in various warehouse tasks;
  • Compile data, produce various requested reports and assist the administration team in all other related tasks.
REQUIRED QUALITIES
  • 1 to 3 years of experience in a similar position;
  • Excellent knowledge of Excel and ease of learning an accounting system;
  • Interpersonal and communication skills;
  • Excellent sense of organization and management of time and priorities;
  • Availability, good adaptability, proactivity, resourcefulness, autonomy and attention to detail;
  • Bilingualism (an asset).

Customer Service

Customer Service Representative

JOB DESCRIPTION
  • Answer calls, welcome customers, advise and serve them;
  • Develop and retain, with the sales team, the target customers of the branch and surrounding areas;
  • Ensure the smooth running of branch operations;
  • Produce the submissions requested by the representatives;
  • Prepare orders and ship them;
  • Prepare contracts and sets of rental equipment;
  • Participate in the management of the branch’s inventory and rental center (inventory count, shipping, receiving);
  • Follow up on customer requests;
  • Participate in certain instrument maintenance, verification and calibration tasks;
  • Participate in various software installation tasks and program updates;
  • Assist the Laval branch team or other departments of the company according to interests and skills in various related tasks;
  • Participate in all projects approved by management.
REQUIRED QUALITIES
  • Experience and/or training in customer service;
  • Excellent customer approach;
  • Strong skills in interpersonal relations and communication;
  • Enjoy multitasking and have a good ability to adapt;
  • Ease with computer systems (Outlook, Excel, ERP software [an asset]);
  • Recognized ability to work in a team and manage time and priorities;
  • Flexibility, availability, proactivity, courtesy/diplomacy, autonomy and meticulousness;
  • Intermediate English and french is required.

Marketing

Marketing and Communications Coordinator

JOB DESCRIPTION
  • Develop and optimize personas in each of the markets covered by ABTECH;
  • Design all integrated communication-marketing campaigns in partnership with the team and specialized service providers;
  • Deploy ABTECH’s communication-marketing strategy in Eastern Canada in team with the Marketing Manager;
  • Identify performance indicators, compile statistical data and analyze the effectiveness of the communications strategy;
  • Stay abreast of trends, novelties and best practices in marketing communication;
  • Learn about the latest news from manufacturers;
  • Organize and coordinate the logistics of events and commercial activities;
  • Ensure respect for the brand image and positioning of ABTECH in all of its markets and territories;
  • Assist the team in all other related tasks.
REQUIRED QUALITIES
  • Bachelor’s degree in communications or marketing or Master’s degree (an asset);
  • 3 to 5 years of experience in a similar position;
  • Experience in an advertising agency (an asset);
  • Excellent communication and writing skills (proficient in written and spoken French and English);
  • Knowledge of Mailchimp, Adwords and Adobe suite software;
  • Experience with CMS, CRM and ER software;
  • B2B online sales experience;
  • Experience with deploying SEO strategies and SEM campaigns;
  • Have an excellent sense of organization of time and priorities, a good analytical mind, a good ability to work under pressure and to manage different files simultaneously;
  • Creativity, dynamism, autonomy, interest in brand management and teamwork;
  • Bilingualism.

Human Ressources

Human Resources Department

JOB DESCRIPTION
  • Manage the entire hiring and onboarding process;
  • Manage the entire payroll process in collaboration with the finance department;
  • Structure the HR department;
  • Carry out various HR communications in collaboration with the marketing department;
  • Keep the pay equity file up to date;
  • Maintain the minimum training record (1%);
  • Maintain a high level of knowledge in human resources;
  • Lead the company’s OHS committee;
  • Support the various administrators in the evaluation process;
  • Support the various directors with the training needs of their team;
  • Support the various directors during disciplinary follow-ups;
  • Ensure compliance with labor standards in each province;
  • Ensure that a good working atmosphere is maintained in the company;
  • Participate in planning and maintaining the employer’s image;
  • Participate in the update and implementation of various processes, policies, etc.

Logistics

Supply Technician

JOB DESCRIPTION
  • Make requests for periodic inventory counts, inventory analyzes according to sales, seasons, promotions and new products and recommend inventory levels accordingly;
  • Take requests for products required by customers and proceed with the purchase of products;
  • Conduct research to meet special customer requests;
  • Follow up on min-max and proceed to the distribution of products in the branches;
  • Perform product transfers in branches, fulfill replenishment orders and update locations;
  • Prepare purchase orders in the ERP software and send them to suppliers;
  • Maintain harmonious relationships with suppliers and negotiate prices;
  • Create new product codes in the ERP and ensure data integrity;
  • Perform the administrative processing of purchase order confirmations by adjusting product prices (discounts, transport costs, etc.);
  • Follow up on deliveries of out-of-stock products to suppliers;
  • Manage carrier requests and analyze their performance;
  • Participate in the transport planning process for the various orders;
  • Assist in the planning and coordination of annual inventory counts;
  • Assist with all warehouse tasks (order preparation, shipping, receiving).
REQUIRED QUALITIES
  • Training in supply/logistics or operations management (an asset);
  • Minimum of 3 years of experience in a similar position;
  • Knowledge or experience in the construction industry (an asset);
  • Excellent command of Excel and experience in an environment using an ERP;
  • Good analytical and problem solving skills;
  • Excellent sense of organization and priority management;
  • Good communication and negotiation skills;
  • Approach oriented towards customer satisfaction and business needs;
  • Availability, flexibility, rigor, attention to detail, dynamism, professionalism and autonomy.

Warehouse/Logistics Clerk

JOB DESCRIPTION
  • Prepare customer orders;
  • Ship orders and return repaired equipment to customers, see to the use of the most advantageous carrier and prepare the documents for this purpose;
  • Verify the products received;
  • Prepare the equipment required for rentals;
  • Clean repaired devices before returning them to customers;
  • Follow up when the minimum quantities of products in inventory are reached;
  • Participate in the periodic inventory count;
  • Maintain order and cleanliness of the warehouse;
  • Perform certain maintenance tasks;
  • If necessary, help with some small repairs/calibration of instruments;
  • Perform any other task that may be requested by the immediate superior.
REQUIRED QUALITIES
  • Training in supply/logistics or operations management (an asset);
  • Minimum of 3 years of experience in a similar position;
  • Knowledge or experience in the construction industry (an asset);
  • Excellent command of Excel and experience in an environment using an ERP;
  • Good analytical and problem solving skills;
  • Excellent sense of organization and priority management;
  • Good communication and negotiation skills;
  • Approach oriented towards customer satisfaction and business needs;
  • Availability, flexibility, rigor, attention to detail, dynamism, professionalism and autonomy.
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